Bowen Fong,
Administration Consultant
Bowen is Tom's brother and has consulted with him on strategic issues as the Compcierge USA product has matured through the past several years. Bowen is the President of Globewise, Inc., the company which has provided employee leasing and human resources support for Compcierge USA to date. Bowen's technical background includes a B.S. degree in Chemical Engineering and 3 years with the Department of the Army as a reliability engineer.He also holds an MBA from the University of Michigan.His post MBA career has focused primarily on the contact center industry with tours in finance, marketing, sales, operations and customer service. He has built and managed centers with greater than 400 total employees and 200 seats. More recently, under Globewise, Bowen has consulted to various companies in both the commercial and federal sectors as they built, deployed, and assessed their contact center and teleweb strategies. A partial list of clients include the United States Postal Service, the United States Senate, Motorola, Cable & Wireless, WorldCom and IBM. Bowen's background in all aspects of contact center management will be leveraged in Operations, Finance, and Human Resources support.